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  • No : 280
  • Release Date : 2022/01/20 18:00
  • Update Date : 2022/03/26 19:00
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A specific card has disappeared from my possessed cards

A specific card has disappeared from my possessed cards
Category : 

Answer

Certain cards may be hidden due to the card filter option.
If the Sort & Filter option displayed on the top right of the list is set to ON, only filtered cards will be displayed.
Cards that do not fall under the filters you have set will not be displayed.
 
Note: The filter is in effect.
Note: The way Rarity is sorted may differ depending on your filtering choices.
 
Please follow the steps below to remove any filters and see all cards in your possession.
 
1. Tap ON at the top right of the cards possessed.
2. Tap Filter in Sort & Filter
3. Select All for all items and tap x in the upper right.
 
Note: Scroll down the screen and set every item to All.
 
After following the above steps, the button on the top right of the list will be set to OFF. You should now be able to see all cards in your possession without any filtering.
If you can't find the answer to your problem in our FAQ, please contact us using the inquiry form below.