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  • Send Date : 2022/11/02 23:00

Regarding the time delays in receiving in-game purchase receipts from Apple

There are cases where receipts from Apple have been delayed and one would receive it a few days or more after making a purchase in-game.
Therefore, there might be an inconsistency between the date of the purchase and the date written on the receipt. 

We would like to advise you to check that the information on the receipt (such as the purchased items and the price) matches the actual purchase.
If you made multiple purchases on the same day, please ensure the number of receipts is also correct. 
If there is a discrepancy between the receipt and your actual purchase, please contact Apple for more assistance.