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  • Send Date : 2022/06/13 22:00

Regarding the app appearing frozen while downloading a new update.

There appears to be an issue where the app seems frozen while downloading a new update. This is not a bug but a delay due to the large amount of data being downloaded. 
 
Therefore, please keep the app open and wait until the data has been completely downloaded.
※Please note that this may take quite some time. If the app crashes during download, please try again.
 
While there should not be any reason to uninstall the app from your device, please make sure to link your account before doing so to protect your saved data.
 
Here are a couple of links with Step-by-Step Guides for transferring your data and linking your account.